World Class Heart & Chest Care
at Liverpool Heart & Chest Hospital NHS Foundation Trust

Patients and Visitors

“The quality of care, hospitality and expertise have been second to none”.

Cardiology Patient, The Rowan Suite, June 2019

Outpatient Appointment

Once your appointment is confirmed with us, we will send you a letter providing you with the information about your consultation, scan or test. Please bring this letter with you on the day. You can also bring a member of your family or a friend with you to your appointment. 

Your GP will share your medical record with us prior to your appointment, however you will also be asked questions about your history and the problems you are experiencing.

Please let the consultant know if you are pregnant, if you are suffering from any allergies or if you are taking any medication (including homeopathic remedies). If you are taking any medication, it’s best to bring them with you, along with the prescription if you still have it.

The consultation with your specialist will last approximately 20 to 30 minutes.

If you are having a procedure or treatment the same day, you will have your own private room so you can recover in a comfortable, quiet environment. The consultant and nurses will monitor you and will decide when it’s the best time to leave.

Your consultant will tell you whether you need to come for a follow-up appointment or if you require further tests, as well as when to expect your results back.

Day Case Procedure

If you are visiting The Rowan Suite for a daycase procedure, you’ll be staying with us for a majority of the day. We will let you know in advance of your visit how to prepare for your daycase procedure, what to bring and what to expect from your time with us.

Before you come to hospital, there may be certain things that you have to do like fasting; not eating or drinking for four to six hours prior to your procedure. We will ensure that you are fully informed and ready for your procedure, prior to your visit.

On arrival to The Rowan Suite, you will be met by your dedicated Patient Co-ordinator who will be responsible for making your stay as comfortable and as stress-free as possible. 

Our highly-trained team will look after you for the duration of your stay and ensure that you are well enough to go home, following your procedure.

Overnight Stay

If you are visiting The Rowan Suite for an in-patient procedure, you’ll be staying with us for one or more nights. We will let you know in advance of your visit how to prepare for surgery, what to bring and what to expect from your time with us.

Before you come to hospital, there may be certain things that you have to do like fasting; not eating or drinking for four to six hours before a general anaesthetic. We will ensure that are fully informed and ready for surgery, prior to your visit.

On arrival to The Rowan Suite, you will be met by your dedicated Patient Co-ordinator who will be responsible for making your stay as comfortable and as stress-free as possible. 

Our highly-trained team will look after you for the duration of your stay and ensure that you are well enough to go home, following your operation.

If you are a surgical patient, you will have a short stay at critical care unit post-surgery followed by a stay on either Cedar ward (Cardiac surgery) or Oak ward (Thoracic surgery). This will ensure our highly-trained team will look after you for the duration of your stay.

The Rowan Suite

Information about the facilities on Rowan Suite. 

How to be referrred

Advice on how to be referred to the Rowan Suite at Liverpool Heart & Chest Hospital

Your appointment

What to expect when you come for an outpatient appointment

Your Stay

What to expect for an overnight or inpatient stay

Payment

How to pay, and information about insurance and sponsors

Patient Leaflets

Our library of patient leaflets for each investigation and treatment

Visitors

Information about visiting your loved one on the Rowan Suite

FAQ's

Information about frequently asked questions.